Welcome to the Odyssey Spa.
We trust that you will enjoy your visit with us and that it will be one of pure indulgence and relaxation. For your comfort, please read through the following carefully.
To ensure you receive your preferred availability, we advise you to book well in advanced to avoid disappointment. All our Spa Days are available Monday to Sunday, unless otherwise stated and are subject to availability.
The prices and charges shown on the website, in the brochure and other communications are subject to change. Exact prices and charges will be confirmed at the time you make your booking.
For our amazing therapists to deliver an exceptional treatment, all treatment timings include time for preparation, a thorough consultation, and relaxation.
Spa Day treatment times are not guaranteed or confirmed until arrival, however we will try and accommodate any requests that you have for treatment timings where possible. Spa day treatment times will be allocated between 10am and 4pm/5pm and will be confirmed to you on arrival. Lunch timings are allocated between 12:00noon and 2:30pm.
Spa Day Payment
For Spa Day bookings, full payment by debit, credit card or voucher will be required at time of booking.
We ask that you turn your mobile phones off whilst in the spa area. We request that guests maintain a respectful attitude, mindful of the fact that other guests are having treatments.
No children under the age of 18 are allowed to use the spa facilities and cannot wait in the area or the club whilst you are being treated. The Odyssey Health Club & Spa is strictly over 18’s with no exceptions. We have no facilities to ween babies or children to wait.
Non-arrival or cancellations advised within 7 days prior to your arrival date, will incur full payment.
All the information we collect and hold about you and members of your party may be stored on a computer and other filing systems, for which we hold a valid notification under the data protection act.
We advise you not to wear any jewellery whilst using the wet facilities. Chlorine will discolour them.
When making your treatment reservation please advise us of any health conditions, or injuries which could affect our service. If you have allergies of any nature, please discuss these with our staff on arrival, and your therapist prior to any treatment.
It is recommended that the Sauna & Steam Room are not uses during any stage of Pregnancy.
Odyssey does not accept responsibility for any loss or damage to your property suffered as a result of any cause whatsoever. Only food and drink purchased from Odyssey can be consumed on site.
The Spa Team would like to take this opportunity to thank you for choosing The Odyssey Spa. We hope that you enjoy your visit and look forward to seeing you again.
The Odyssey Spa reserves the right to amend these terms and conditions without notice.