Welcome to the Odyssey Spa.
We trust that you will enjoy your visit with us and that it will be one of pure indulgence and relaxation. For your comfort, please read through the following carefully.
Booking Information
To ensure you receive your preferred availability, we advise you to book well in advanced to avoid disappointment. All our Spa Days are available Monday to Sunday, unless otherwise stated and are subject to availability.
Spa Day Payment
For Spa Day bookings, full payment by debit, credit card or voucher will be required at time of booking.
Etiquette
We ask that you turn your mobile phones off whilst in the spa area. We request that guests maintain a respectful attitude, mindful of the fact that other guests are having treatments.
Age Restriction
No children under the age of 18 are allowed to use the spa facilities and cannot wait in the area or the club whilst you are being treated. The Odyssey Health Club & Spa is strictly over 18’s with no exceptions. We have no facilities to ween babies or children to wait.
Cancellations
A cancellation fee of 100% will be charged on all spa day bookings that are cancelled within 7 days of arrival.
Data
All the information we collect and hold about you and members of your party may be stored on a computer and other filing systems, for which we hold a valid notification under the data protection act.
Safety Regulations
We advise you not to wear any jewellery whilst using the wet facilities. Chlorine will discolour them.
Health Conditions
When making your treatment reservation please advise us of any health conditions, allergies or injuries which could affect our service. It is recommended that the Sauna & Steam Room are not uses during any stage of Pregnancy.
Disclaimer
Odyssey does not accept responsibility for any loss or damage to your property suffered as a result of any cause whatsoever. Only food and drink purchased from Odyssey can be consumed on site.
Thank You
The Spa Team would like to take this opportunity to thank you for choosing The Odyssey Spa. We hope that you enjoy your visit and look forward to seeing you again.
